We are extremely proud of our dedicated team. We hire only the best and most experienced employees to become a part of our team here at Lynwood Animal Hospital. Our team is filled with highly dedicated animal lovers who are well trained at their jobs. They will do anything possible for their patients and the owners who love them.

Learning and education are very important here at Lynwood Animal Hospital. We strive to have a state of the art hospital with a staff trained in the latest medical advances. Our patients deserve the very best veterinary care.

Basically, our team is full of animal lovers. They make it a goal to treat each patient like their own. They give each patient plenty of love and attention. They are prepared to discuss preventative medicine so that every pet can stay as healthy as possible. They will also do everything that they can to make a sick pet feel better as soon as possible.

If you would like to speak to someone on our team, don’t hesitate to contact us today at (613) 820-0443.


Dr. Robin Roscoe

Robin graduated from OVC in 1985, and spent several years at a specialty exotics practice in Toronto before she returned to family roots in Ottawa. She came back to work as a veterinarian at the very same practice (Lynwood) where she had been a kennel student during her high school days!

Robin earned the special designation as a Diplomate of the American Board of Veterinary Practitioners (avian) in 1994, being one of the first to receive this certification. Her credentials were renewed again in 2004 and in 2014. She is one of only 6 board certified avian specialists in Canada. In mentoring to those around her, Robin has shared a great deal of her knowledge and expertise in the fields of avian and exotic medicine and surgery.

Continuing education is very important to Robin and she regularly attends major national and international conferences, as well as local and regional lectures (ExoticsCon, Western Veterinary Conference, Association of Avian Veterinarians Conference, European Association of Avian Veterinarians Conference). Many of these are specialty programs for avian and exotic medicine and surgery, where world experts come together to share knowledge and expertise.

Dentistry has also become a great focus for Robin in recent years. She has completed additional training in dental procedures, including attendance a dental specialty teaching centre.
Outside of work, Robin enjoys spending time with her family (husband and two teenagers) outdoors, cross-country skiing, cycling, camping and canoeing. She has volunteered over the years as a beaver and cub leader, a cross-country ski coach, and a board member for the Wild Bird Care Centre. She is currently involved with the high school band parents council and the executive committee of the Ottawa Carleton Veterinary Emergency Hospital (Animal emergency).

She shares her home with Harrison (a red-bellied parrot and an excellent talker), Maple, a Nova Scotia Duck Tolling retriever, and Ginger, a ‘red-headed’ cat. As you might guess, Ginger is the boss but Harrison always gets the last word.

Dr. Tracey Poulton

Tracey graduated from OVC in 1983 and began her career working as a mixed animal veterinarian in Northern Ireland. After two years doing farm calls in the green Irish hills, she returned to Canada and spent a few years in mixed and small animal practices in southern Ontario. She moved to Ottawa in 1991 and the following year began working at Lynwood Animal Hospital.

During her childhood years, her family was always the one that had the unusual pets (snakes, iguanas, chipmunk, rabbits), so many of their neighbours were too nervous to visit their home for fear of what they might find in the living room! This paved the way for an interest in all sorts of animals.

Tracey has a special interest in surgery, dentistry, and small mammal care including dental procedures. She has fulfilled special training in dentistry, orthopaedic surgery, rehabilitation therapy, ultrasonography, endoscopy, medical and surgical care for small mammals/exotics, and avian surgical procedures. She was fortunate to be one of a small international group to be able to attend a week-long course on rabbit/rodent dental care with a world renowned specialist.

In addition, she regularly attends major continuing education meetings such as the North American Veterinary conference in Orlando, ExoticsCon (combined meeting with the reptile, avian and small exotic mammal associations), the Western States Veterinary Conference in Las Vegas and the World Small Animal Veterinary Association Conference. She is a member of the Association of Exotic Mammal Veterinarians.

“Knowledge of dental disease and treatments has expanded dramatically in recent years, and we want to provide the best care we can for our patients. Rabbit/rodent dentistry can be a very complicated problem that can have significant impact on our patients’ well being. Since medical knowledge is expanding so rapidly, we have to constantly work to keep up with those changes, and I like to explore new options and procedures to help my patients improve or maintain their health. In avian/exotic medicine, we are on the cutting edge of a lot of new research and information about these species, and it is exciting to be part of that.”

Tracey is married and currently has a small dog, Buster, a toy poodle mix. Buster came to her as an orthopedic patient from the Ottawa Humane Society – he was so cute, she decided to adopt him! He was a poster-boy in the OHS newsletter that year, including an adorable photo – definitely masking his true identity! He has given her a lot of insight into behaviour problems that her clients may share!

Tracey enjoys camping, canoeing, cooking, gardening and travel. She and her husband share interests in yoga, and salsa and ballroom dancing. She dabbles in a few crafts when time permits, but her favourite is cake decorating–the reward is that you get to eat your artwork!

Dr. Kristen Flegel

Kristen has spent many years on her studies, initially training as a veterinary technician at NAIT in Edmonton. Kristen received her Bachelor of Science at the University of Waterloo, and then attended veterinary college at St George’s University in Grenada, West Indies, graduating in 2017. She has been working in the veterinary field for 15 years, and may be familiar to some of our clients since she spent several summers working with us as a veterinary technician. We are now pleased to have her join the Lynwood team as one of our Veterinarians.

Kristen shares her household with her husband and her two cats Shed & Nugget. She loves the action and accessibility of the downtown area, so chose to make her home there when she returned to Ottawa. As a counter balance to city life, Kristen loves the outdoors and enjoys camping, hiking and canoeing. To unwind, reading is on the agenda.

Kristen has been an eager attendee in many conferences such as IVECCS (Veterinary Emergency and Critical Care Society) and NAVC (North American Veterinary conference) and, always looking to learn more, any local continuing education that is available! She has recently undergone additional training with a specialist from Vancouver, Dr. Loic Legendre to hone her skills in dental care.

Kristen volunteers with Community Veterinary Outreach in Ottawa which provides preventive veterinary education and care to the animals of the homeless or at risk individuals, for whom the human-animal bond may be the most significant relationship in their life. She also is very passionate about spending time at the Ottawa Humane Society where she volunteers her surgical skills to those animals awaiting adoption.

I am looking forward to contributing much value to the human-animal bond. I am also keen to broaden my horizons with my exotic knowledge at Lynwood Animal Hospital.

Dr. Erin Harrison

Dr. Harrison is a native of Windsor, Ontario. After earning an Honours BSc in Biological Sciences (with Great Distinction) at the University of Windsor in 2004, she completed an Honours DVM (with Distinction) at the Ontario Veterinary College (OVC) in 2008. Dr. Harrison is a proud recipient of the Katherine Long Memorial Scholarship, a peer elected award for “an individual that consistently strives to apply the highest standards of care while showing concern for the animal’s comfort and welfare”. Subsequent to graduation, Dr. Harrison worked at the OVC for four years in different capacities (intern, clinical resident/graduate student, staff clinician) in the Avian and Exotic Service, with clinical rotations in the Small Animal Emergency and Critical Care Service (ICU). In 2013, she obtained her GDipl (Avian Medicine and Pathology) from the OVC, with a clinical emphasis on critical care and exotic companion animal medicine.

An avid participant in the education process, Dr. Harrison has presented at the Canadian Parrot Conference, BunFest, and the OVC Animal Welfare Forum. She has also lectured at the OVC to veterinary students on topics such as pain management, emergency care, behaviour, and welfare in exotic species. She has also instructed veterinary technicians in training at Georgian and Algonquin College. Furthermore, she has participated in formal and informal mentorship opportunities for veterinarians in training at the OVC.

Dr. Harrison endeavours to keep up to date by regularly attending a variety of veterinary conferences and has attended over 40 VIN continuing education courses (for credit and audited courses ranging from emergency medicine, exotic species medicine, and small animal medicine). Moreover, Dr. Harrison strives to contribute to veterinary medicine, having several papers submitted for publication in professional journals. She is also a member of a variety of veterinary associations.

Dr. Harrison professional interests include avian and exotic species emergency and critical care medicine, rabbit medicine, animal behaviour, small mammal oropharyngeal endoscopy and dentistry, and she is currently working towards ABVP Exotic Companion Mammal eligibility.

Personal interests include travel, art (assorted media), and spending time with her family, including her rabbits Oliver and Meggie (Nutmeg), her dilute tortoise-shell cat Loki, and chihuahuas Odin and Queen Bea.



Eric earned his Bachelor of Science in Physics and his Masters of Public Administration in India, prior to coming to Canada.

He has had specific training in Project Management in the United Kingdom and India, including design and implementation.

Eric keeps all of us organized and on track by liaising with suppliers, service providers and government organizations, as well as with our clients.

He is married with two children. His special interests include music and outdoor sports (cricket and soccer especially, being true to his heritage!). He is very active in community service and charitable works.

Eric’s home is also busier now, with not only a happy, chirpy love bird, Raoula but also the new addition Samuel, a Labrador retriever/German Shepherd mix.



Denise grew up in Brighton, a small town on the northeast coast of Newfoundland. She lived with cats, dogs and birds as a child and often added crabs and snails from the beach outside her door.
When Lawrence College opened in St. John’s and offered a veterinary assistant/receptionist program, Denise was very interested and enrolled right away and graduated in 1996.
She moved from “The Rock” to Kanata in May 1997 and began working at Lynwood Animal Hospital in July 1998.

Her household includes her husband and son and her cat Zoey.

Denise has been an eager attendee at Ontario Veterinary Medical Association conferences and Ottawa Academy of Veterinary Medicine lectures.

Outside of work she enjoys listening to music, crafts and karaoke.



Stefanie joined the team at Lynwood Animal Hospital in 2016. She has a BSc (honors) in Zoology from the University of Guelph (2008), an MSc in Zoo Conservation biology from Plymouth University (2010) and graduated as a veterinary technician from Cedar Valley College in 2014.

Stefanie has a variety of experience having worked in both general practice and emergency and has worked in multiple Humane Societies and Zoos. She came to Ottawa from Guelph to expand her knowledge and experience in the veterinary field. Her special interests include: exotic medicine, nutrition, and emergency care. She hopes in the future to obtain her Veterinary Technician Specialty in Clinical Practice – Exotic Companion Mammals.

In her free time Stefanie loves to run (raced in the Berlin Marathon in 2015), go on hikes, read, explore her love of art and volunteer with the Ottawa Rabbit Rescue. She shares a home with her two spoiled cats, Gato and Chase.


Stephanie graduated from Northern College in 2010 and gained Registered status in early 2011. There is no other job in this world she would rather be doing, from a very young age she knew that working with animals in some capacity was her goal. She started working in a clinic in 2005 which solidified her choice of becoming a voice for those that do not have one. This is what drew her in, knowing that she could help those that were unable to help themselves.

She enjoys working with our patients on a nutritional basis, it’s a special interest of hers. The joy that is described by her when talking about her successful cases is bountiful. In addition to nutrition low stress care for our patients also is very important to her, making sure our patients are comfortable and treated in ways that is suited to them best is very important to her.

She shares her house with her husband, 2 boys, a 12yo black lab and 9yo ragdoll. They enjoy trail walks and exploring nature together. Since her favourite holiday is Christmas it shouldn’t be overly surprising picking out their tree on a snowy tree farm in the middle of winter is her favourite outdoor activity. In her spare time she also enjoys softball and attending Zumba classes.

If she had to think of one thing to make sure her patients’ owners know is that, when your pet is in her care that is number one. As a parent of a child that is non verbal she has a whole different understanding of how scary things can be when interpersonal communication is not readily available. (Photo Coming Soon!)


Bio and picture coming soon


Julia graduated from Collège Lionel-Groulx, Sainte-Thérèse, QC (30 minutes from Montreal) in 2016. She obtained her RVT status the same year of her graduation. She also obtained her Fear Free certification (dogs/cats and avian) in the past 2 years and wants to continue learning as much as she can.

She lives in Gatineau with her longtime partner and their 3 cats, 2 conures and 1 crested gecko. All of them keep her pretty busy, but in her free time (when she has any) she likes to read, watch movies and go on the occasional hike. She has always had a deeper interest for all exotic animals and doing an internship at the Zoo Eco museum in Montreal solidified her desire to work with exotics.

Julia always knew she wanted to be a vet since her Kindergarten graduation when she was 5 years old. This was until she learned about the RVT position in the veterinary field and realized that sitting through a 5 year university program was not for her. She feels that RVTs get to be more hands-on which is what she prefers, she really thinks she has found her dream job!


Bio and picture coming soon



Bio and picture coming soon



Glenda trained at Algonquin College as a veterinary assistant, graduating in 2003. She has been with Lynwood Animal Hospital ever since!

Glenda was born and raised in the west end of Ottawa and has brought her pets to Lynwood Animal Hospital since it opened (we won’t say how long ago!). She has come full-circle and loves to take care of our clients and their pets from the other side of the desk.

Glenda has 4 beautiful grandchildren who she loves to spend time with.

Her faithful friend is Lincoln, a small shih tzu.
Glenda regularly attends lectures and seminars.


Bio and picture coming soon